Frequently Asked Questions
Everything you need to know about our waterproof designer coats.
Are RainSisters coats truly waterproof?
Yes, our coats are crafted from a high-quality membrane fabric that is both waterproof and breathable. They are designed to withstand heavy rain while keeping you stylish and comfortable.
How do I choose the right size?
We provide a detailed size chart on every product page. Since our designs are tailored to highlight the feminine silhouette, we recommend measuring your bust and waist to ensure the perfect fit.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 2-5 business days. Once shipped, you will receive a tracking number to monitor your delivery status.
Can I return or exchange my coat?
Absolutely. If you are not completely satisfied, you can return your unworn coat within 14 days of delivery. Please contact our support team to initiate the return or exchange process.
How should I care for my RainSisters coat?
To maintain the waterproof properties, we recommend machine washing at a low temperature (30°C) using a gentle cycle and specialized detergent for outdoor apparel. Do not use fabric softeners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping destination.